To ensure engine & genset’s high reliability performance and maximum lifespan, ETTES provide brand new & genuine spare parts at competitive manufacturer’s prices to our customers worldwide through ETTES agencies and service networks. Besides mostly common-use spare parts are available in stocking, as per client’s demand, we will deliver the parts to your site by courier, sea or air shipment. The service of well-going spare parts supply is the key solutions for your diesel & natural gas biogas engine power generations…

As to our policy, ETTES supply standard warranty/guarantee period is one year after delivery or accumulated running 2000 hours for diesel gensets & 8000 hours for gas generation sets, following the priority principle. And, the particular warranty is also available as per the client's special request. Further more, the gen-set key components are also respectively covered by global united guarantee and service network from the original manufactures, including but not limited to engine brands of MAN, MWM, MTU, Cummins, Mitsubishi, Perkins and CNPC 190 etc, alternators of Marelli, Stamford, Leroy Somer, Marathon and Siemens etc., Controllers of Deepsea, ComAp and DEIF etc…

Training

We deeply understand a well-trained & skilled technical-personnel is fundamental to smoothly running of engines, which can guarantee the best return of investment for client’s power plants. Therefore, to support the customers to operate & maintain the diesel & gas generator sets & CHPs professionally and proficiently, ETTES can provide well-arranged comprehensive factory training, onsite training and other tailored training programs, especially for those technically-complex gas CHP(combined heat and power) & Cogenerations… 

For purpose of promoting our customers to make a quickly overview, understanding and learning about ETTES products system, necessary knowledge in fields of generators and know-how to make professional operations, maintenance, trouble-shootings, repair and overhaul for diesel & gas engine generations & CCHPs, we list the most common useful information in our FAQ webpage, which are valuable & beneficial to help you to make a better and comprehensive control for the diesel & gas power generators & CHP(combined heat and power) projects…